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Residential Broadband Account New Registration Form
Special Program System Requirement Tariff

Special Program Selected

New Customer     Existing Customer
Verify Code
Enter Verify Code:
User ID
New Customer  

User ID should be a combination of 3- 13 characters (a-z, 0-9), all in lower case without space or symbols. First character should be selected between a-z. Please note that your User ID will be used as part of your e-mail address.

First Choice User ID:
(3-13 characters)
Second Choice User ID:
(3-13 characters)
E-mail address = (User ID)@macau.ctm.net (e.g.: cyberctm@macau.ctm.net)
Service Plan
Residential Broadband Elementary Plan
Residential Broadband Medium Plan
Residential Broadband Super Plan
Residential Broadband Unlimited Plan 1
Residential Broadband Unlimited Plan 2
Individual New Broadband Plan 1
Wireless Broadband Service Plan 1
Wireless Broadband Service Plan 2
Customer Information
Customer Name:
ID/Passport No.:
Date of Birth: (DD/MM/YY)
Contact Person (Mr./Ms./Mrs.):
Telephone No.:  
   Office  
   Home  
   Mobile  
   Fax  
Gender Male Female
Broadband Access Line
Install New Line *Use Existing Telephone Line
* Please specify Tel. No. or Account No.:
Installation Address:
Corresponding Tel. No.:

Notes:
1. CTM will provide the following equipment to customers upon successful installation (one line for one set of equipment only)

  • One Broadband Modem with Ethernet LAN Cable and Power Adapter
  • One Microfilter (only applicable to customers using existing telephone line)
2. The above equipment shall be returned in good condition upon termination of service. Otherwise, fees will be applied according to clause 18.1 of the Terms & Conditions.
Billing Information:
Billing Language: Chinese English Portuguese
Billing Account: Individual Account *Multi-account
* Multi-account will be billed together with other CTM services except Mobile Services, registered under the same Customer Name. Please specify the corresponding Telephone No. or Account No. :
 
Billing Method:  
Mailed Bill
  Billing Address:
  Telephone. No. (at above location):
   
CTM My Bill  
  1st Choice CTM My Bill User ID:
  2nd Choice CTM My Bill User ID:
  Only alphabets (a-z) and numbers (0-9) are applicable.  User ID must start with an alphabet (a-z) and must be between 4 - 20 digits in length without any spaces or symbols.  Customer is required to choose another User ID if the initial User ID suggested is already in use.
     
  Password Slip Pick Up:
  SMS only: Mobile No.:
  E-mail only: E-mail Address:
  SMS & E-mail: Mobile No.:
    E-mail Address:
     
  Bill Issue Notification:
  SMS only: Mobile No.:
  E-mail only: E-mail Address:
  SMS & E-mail: Mobile No.:
    E-mail Address:
  No Bill Issue Notification is required
   
CTM E-mail Bill  
  Receive CTM E-mail Bill Address:
     
  Bill Issue Notification:
  SMS only: Mobile No.:
  E-mail only: E-mail Address:
  SMS & E-mail: Mobile No.:
    E-mail Address:
  No Bill Issue Notification is required
   
You can enjoy the CTM VISA Recurring Transaction Service simply by applying for the CTM VISA.  For details, please refer to the CTM VISA application.
Declaration
  1. I / We certify that the above information is correct and agree to have the necessary computer accessories (including the Network Interface Card) properly installed prior to the on-site installation provided by CTM.
  2. If I (Customer) wish to terminate this Agreement, then I shall notify CTM in person by written request at any CTM Shop as I understand that the No. 1 Hotline:  1000 will not accept any termination requests.
  3. I agree to have the invoice paid within 20 days from the issue date.  Failure to do so may result in the suspension of all my subscribed services provided by CTM and CTM reserves the right to pursue legal actions in respect to any late payments.  During the suspension of service, the respective monthly usage charges will continue to be levied and CTM shall only reconnect the provision of the Service against payment of a reconnection fee and until I (Customer) have settled all outstanding payments.
  4. I agree and accept to pay for the CyberCTM Internet Service monthly charge in advance, for the current and subsequent month.  The additional usage charge will only be charged in the following bill.
  5. I agree to be bound by the Terms and Conditions of the Services provided by CTM. Details please refer to http://www.cyberctm.com.
  6. I certify that the above information is correct and I have read and accept to be bound by the "CTM My Bill" service Terms and Conditions (EB0206C).
  7. I agree that the Mailed Bill shall be replaced by the electronic bill soon after my subscription of "CTM My Bill" or  "E-mail Bill" service has been processed.
  8. I agree to protect and secure the User ID and password that is provided by CTM at all times.
  9. I agree that if the services I apply for "CTM My Bill" or "E-mail Bill" is a Multi-bill Account, then all services under that Account will be grouped as one electronic bill.
  10. I understand and accept there is a limited storage capacity of my E-mail account for the "E-mail Bill" service.
 

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